FAQ
You've got questions. We've got answers.
Information regarding shipping can be found in the drayage section of the Meeting Planner Guide (available for download below).
To receive the advance rates, orders and payment must be received a minimum of 15 days before the first show day.
Unfortunately, no. We need to have an authorized signature for all orders. Also, to ensure credit card security we cannot accept credit card information over the phone.
Yes you can. We require the original copy. Please send your purchase order to:
Minneapolis Convention Center, Exhibitor Services
1301 2nd Ave South, Minneapolis, MN 55403
Yes! Wi-Fi is available throughout all public areas of the building. Wi-Fi that is required in the auditorium, ballroom, meeting rooms, and exhibit halls needs to be arranged through Smart City.
If you order your services online, you will automatically receive an email confirmation. If you order services through the mail, we do not send confirmations unless you request it.
Yes. This will require labor, please include labor in your order.
You may do so with the use of UL approved power strips, cube taps or extension cords.
No, you may bring your own as long as they are UL approved.
Please contact Smart City to arrange for a telephone line.
Refunds are computed as follows:
- After installation - NO REFUND
- Before installation, but 6 days or less prior to the first scheduled move-in day - 80% REFUND
- Before installation and more than 6 days prior to first scheduled move-in day - FULL REFUND
