Accessibility
The goal of MCC’s accessible design is to provide equal use of the building for all people including those who use wheelchairs, canes, mobility scooters and those with vision and hearing impairments. Specifically, the facility includes locations for easy curbside drop-off along 2nd Ave., automatic building entrances, automatic 3rd Ave. Parking Ramp doors, power assist doors, and wheelchair-accessible elevators and bathrooms.
General Accessibility
Service Animals: The MCC welcomes working guide and service animals into all public areas of the building. For the safety of our visitors, comfort animals, therapy animals, companion animals, or emotional support animals are only allowed at the MCC if they are trained to perform a specific task for an individual with a disability. Water filling stations are located throughout the building. Accessible toileting location is available outside on the Urban Meadow Plaza.
Lactation Lounges: There are two designated lactation lounges available. If you need access to this, please stop by our Visitor Information Center or call our Command Center at 612-335-6040 for assistance.
Bathrooms: All bathrooms include accessible stalls. There are gender-neutral family bathrooms located on Level Two, Level One and the Lower Level.
Technology: Electrical outlets are available in public seating areas to accommodate assistive devices, laptops, etc. as well as accessible outlets for wheelchair/scooter charging.
Mobility Accessibility
Mobility Rental: Mobility equipment is available to rent at our Visitor Information Center located on Level One at the main entrance. We have both power-operated vehicles (scooters) and manual wheelchairs. Currently, pre-registration is not available, though you can call us ahead of time at 612-335-6040 to check on availability.
- Equipment should be returned to the Visitor Information Center each day.
- Payment | All transactions must be processed with Visa, MasterCard or Discover. Checks and cash cannot be accepted.
- Rates | Scooters are $50 per day, Wheelchairs are $20 per day
Parking: Accessible parking is available at both the 3rd Ave. Parking Ramp and the Plaza Parking Ramp. Curbside drop-off locations are also available along the front of the building on 2nd Ave.
Auditorium Seating: The Auditorium and Auditorium Rooms offer seating areas for people using wheelchairs. There are also options for size inclusive seating, please email us at SalesMCC@minneapolismn.gov to arrange.
Elevators: Elevators are located throughout building allowing access to all meeting/event spaces.
Bathrooms: All bathrooms include accessible stalls.
Visibility Accessibility
Signage: There is clear signage throughout the building identifying location(s) and directions. Text on signage is large and high-contrast.
Lighting: Well-lit meeting/event space and adjacent areas.
Braille: All meeting rooms, restrooms and elevators feature reachable signage provided in braille
Audio & Translation Accessibility
Hearing devices and ASL interpretation services are specific to each event. If you need to find out if your event will be providing these options, please email us at SalesMCC@minneapolismn.gov.
Sensory Accessibility
Light: Common areas at the MCC are lit with accent lighting and natural light. All Meeting Rooms and Exhibition Halls have high-efficiency LED lighting. The Ballroom and Meeting Rooms' lighting can be dimmed. Lighting in the Ballroom and Exhibition Halls have the potential to have color lighting applied. Digital displays throughout the building show various graphics which may include quick movements or bright colors.
Sound: The sound levels at the MCC vary depending on the amount of events in the building at once and which types of events are being held. Below is a map with general areas, highlighted in green, where you will find potentially reduced noise. Please note that access to Level Two may be limited and that the noise level in these areas may not be reduced depending on which type of events are being held.
