Thursday, September 19

7:30am - 8:30am: Full Breakfast at Marriott City Center - St. Croix Foyer

8:30am - 8:45am: Welcome Remarks

8:45am - 9:45am: Understanding Customers' Marketing Journey During Destination Selection by Courtney Ries, VP of Branding & Strategy, Meet Minneapolis

9:45am - 10:00am: Coffee & Communication Break

10:00am - 11:00am: Key Sales Issues Impacting Meetings & Events, Brent Foerster, Senior VP, Destination Sales, Meet Minneapolis

11:00am - 12:00pm: Creating a Successful New Event in Minneapolis, Mark Addicks, CEO, Manova Summit

12:00pm - 1:00pm: Lunch

1:00pm - 2:00pm: Minneapolis Convention Center, Jeff Johnson, Executive Director and Katie Smith, Director of Sales & Marketing

2:00pm - 3:00pm: Everything You Always Wanted to Know about The Airline Industry and Delta Air Lines, Jimmy Romo, General Manager Global Sales, Delta Airlines

3:00pm - 3:45pm: Free Time

3:45pm - 4:00pm: Walk from Marriott City Center Hotel to Windows on Minnesota

4:00pm - 5:00pm: Partnership Meeting/Panel Discussion at Windows on Minnesota

5:00pm - 5:30pm: Partners and CAB Reception

5:30 - 5:45pm: Walk from Windows on Minnesota to Brit's Pub

5:45pm - 9:30pm: Dinner & Lawn Bowling at Brit's Pub

Friday, September 20

8:00am - 8:45am: Full Breakfast at Marriott City Center - St. Croix Foyer

8:45am - 9:45am: Destination Services, Madonna Carr, VP of Destination Services, Meet Minneapolis

9:45am - 10:15am: Enabling Effective Use of Technology During Meeting & Events, Duane Law, Regional Operations Director, Smart City

10:15am - 10:30am: Coffee & Communications Break

10:30am - 11:30am: Meeting Industry Trends & Peer-to-Peer Solutions Forum

11:30am - 12:00pm: Open Topics and Meeting Wrap Up

12:00pm: Lunch to Go & Departures